We realise there are a wealth of resource providers out there, both within NZ and overseas. With all this choice, why purchase from LearnEX? Here are the top five reasons why people choose to buy from us.
5. Support Local
When you purchase from LearnEX, you support the local economy buy providing jobs.
Our staff know the local education system so we can advise on equivalent levels for your child.
Also, quite simply, supporting local suppliers of educational materials helps us to stay in business!
4. Quality & Variety of Resources
The products we sell at LearnEX have been personally selected because they:
- are easy to use
- require minimal preparation on the part of the parent or teacher
- are academicically superior
- do not require the parent or teacher to be an expert in the field before they teach the subject
- do not require the child to have any prior knowledge
We do not carry popular lines because everyone is buying them. Each product has to be fully endorsed by us so we would rather stick with things we know are tried and true, rather than jumping on the latest bandwagon.
Although we believe our resources are of superior quality, we do not chase every sale. We will not try to talk you into buying something that is not suitable for your circumstances. Instead, we would refer you to another supplier if we felt they could cater for your needs better.
3. Returns Policy
We don't just talk rhetoric about resource quality and service levels; we back it up with action. We're so convinced our products are up to it, that we offer a 30 money back guarantee on all items sold.* If, after you've purchased and received an item, you have that nagging feeling that it isn't quite what you had wanted, you can contact us about returning it. Naturally there are some terms and conditions (such as returning it in resaleable condition), but we DO want you to be happy with your purchases. This is our way of making sure this happens.
*Does not include cassettes, CDs, or DVDs
2. Free Advice
From the information gathering phase, right through to purchase, we offer free advice. Also, if you are intending to homeschool, we can advise on how to go about the exemption process or how to prepare for an ERO review. This service is free; it's all part of our commitment to our customers.
1. Full Support
...and the number one reason people choose to buy from LearnEX?
We have always done it and we continue to do it but many people don't realise we do it.
When you purchase a product from LearnEX, we offer FULL SUPPORT.
This means you can contact us if you have any questions about anything to do with that product!
This includes the following:
You don't understand a particular question
You need advice on how to adapt a level up or down to suit multiple ages
Your child has a particular learning style that you need to cater for
You have run out of ideas for helping your son learn his times tables
You never studied grammar yourself and don't know how to teach what an article is
Your 5 year old just cannot move past sounding on to blending in phonics
You are a new homeschooler and need some ideas for establishing routines with your visual/spatial learner
You are a school teacher trying to incorporate phonics into your junior classroom
You are an unschooler and want resources that are not textbooks but still extend and challenge
Your 12 year old loves to write but her writing has no structure
Your question???
Simply phone, fax or email your questions and we will help. No fine print. No restrictions. No catches.
Well, there you have it. Those are the top five reasons people choose to buy from us.
What it really boils down to is this:
We want you to succeed!
Thank you for shopping at LearnEX. We trust you will enjoy your dealings with us.
Alistair & Erena Fussell
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Contact us today to discuss your requirements.
Phone: 64 9 269 3532, Fax: 64 9 269 3530 , Mobile: (027) 479 000 2
E-mail: enquiries@learnex.co.nz
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